Athi Ceramic Mug
Measurements: 4.5 in. by 3.5 in.
Care Instructions: Dishwasher safe
Note: Due to this product's handmade quality, some size and shape variation may occur.
At Jimani Collections, we go to great lengths to make sure you are completely satisfied with your purchase. If, for any reason, a refund or exchange needs to be made, all items for return or exchange must be postmarked to Jimani Collections within 14 US business days of purchase.
In order to initiate a return or exchange, please contact the Jimani Collections team at email@example.com with your name, order number, and reason for return and we will be in touch within 24 hours with the return instructions. Please ensure all items are unworn and undamaged. Unless the purchase is received damaged or grossly misrepresented, all shipping costs will be the responsibility of the buyer. Refunds will be issued in the original form of payment, and all refunds and exchanges will be processed within 5 US business days from the receipt of the returned purchase.
What is Jimani Collections?
Jimani Collections is a design brand aimed at empowering women worldwide. We work with impoverished women in local communities who to create products that can be sold in the US market and worldwide. We offer a unique program that trains and educates at-risk women in the design and creation of different products to help equip them with the skills necessary to make an independent living. Through the sales of these products, Jimani Collections is able to provide the money and support necessary for underprivileged women and their families to survive and flourish within their community.
What is Jimani Collections' mission?
Our mission is three-fold: to offer sustainable income and a safe workplace for women who have neither, to develop a supportive, uplifting community for those who work for us, and to showcase the workmanship of the ladies through unique, well-crafted products. Through these actions, we hope to empower and alleviate women's distress all across the world. We hope to provide the funds necessary to sustain and uplift the education and lifestyles of the women we employ.
How did Jimani Collections begin?
Jimani Collections ultimately began in the summer of 2012 with a small group of improverished Kenyan women and a short class on learning basic jewelry skills. With the help of many dedicated people in both the US and Kenya, Jimani Collections has now grown into an ongoing training and design entity. To find out more, visit our Background page.
Where is Jimani Collections headquartered?
We currently have several locations, including Dallas, Texas, Chicago, Illinois, and our main workshop located in Nairobi, Kenya. As we grow, we plan to branch out into other cities and countries as well. If you're interested in getting involved in our current locations or starting a chapter of your own, we'd love to have you! Please reach out to us at firstname.lastname@example.org.
Where did you get the name "Jimani Collections"?
We asked the our women to choose a name for our organization. They chose "Women of Faith" which we later shortened to Jimani, inspired by the word imani or "faith" in Kiswahili.
How do you give back to women around the world?
Jimani Collections aims to educate and employ women in Nairobi, Kenya. All sales go towards the women in an effort to provide a better life for themselves and for their families. Also, through upcoming partnerships with design brands with similar principles and business models in other countries, Jimani Collections is able to help market and sell products made by underprivileged women in various countries.
Who creates the designs?
Our primary designer is our founder, Jennifer Bentley. Jennifer has a background in design, graduating from Harding University with a Fine Arts degree and working with Ten Thousand Villagesand the non-profit the Beatitudes, where she helped teach women how to make product designs using local materials. Her eye for design and expertise is seen throughout all of Jimani Collections' products.
We occasionally work with guest designers and professional designers as well. If you have design suggestions or are interested in becoming a guest designer, feel free to reach out to us at email@example.com.
How do you source your materials?
While some elements of the Jimani Collections jewelry are bought in the US, the vast majority of our raw materials are sourced in Kenya. We aim to support local stores, small businesses, and other Kenyan artists by purchasing our materials in Nairobi, Kenya.
How are your products checked for quality?
All of our jewelry goes through multiple quality checks before it is sold. The first check is made by the woman who creates it, and each of our Jimani Collections ladies have been trained to recognize quality standards and engage in self check as they complete a piece. The second check comes from our manager in Kenya who performs a final check before sending the pieces to the US.
Do you sell your products at any retailers?
Yes! We have a constantly updated list of current retailers on our Retailers page. If you are interested in becoming a retailer, visit the Become a Retailer page.
Are you looking to partner with organizations?
Yes, we are always actively looking for potential partners! For more information, visit our Partner With Us page.
How are you associated with the J127 Foundation, Judith & James, and Go Near?
Jimani Collections has several partner organizations. During Jimani Collections' establishment, Go Near was extremely instrumental in launching Jimani Collections as its own self-sustaining entity. Although we are no longer under the umbrella of Go Near, they continue to offer support in many other ways.
Jimani Collections is now one of 3 closely linked organizations working together to support women in Kenya. The J127 Foundation is a non-profit 501(c)(3) that offers training programs to women living in deep poverty. While Jimani Collections was created to employ graduates of the J127 jewelry training programs, our third partner Judith & James employs graduates of the sewing training and sells clothing in US markets. Therefore, Jimani Collections and Judith & James work under the umbrella organization the J127 Foundation in order to provide training and education for our jewelry and clothing lines, respectively.
Are you looking for people to join your team?
We are always looking for people to join our team! If you're focused, dedicated, and ready to make a difference in our global design brand, visit our continuously updated Volunteer and Internship Opportunities page. If you are interested in a position that is not listed, please reach out to us at firstname.lastname@example.org.
What kinds of products are you looking to create in the future?
We're looking into all kinds of products, from bags to headbands to kitchenware. We'll be sure to update you as we go along. If you have any suggestions of items or designs you'd like to see, please reach out to us at email@example.com.
Which forms of payment do you accept?
We accept PayPal, Visa, MasterCard, Discover, American Express and Google Wallet.
How do I enter a discount code?
On the checkout page, there will be an option to enter a discount code under the Order Summary. If you have any issues using an active discount code, please contact us at firstname.lastname@example.org.
Where do you ship?
We ship domestically and internationally. Domestic shipping is made through USPS First Class Mail or USPS Parcel Post and includes delivery confirmation. Additional services such as insurance or signature confirmation must be requested before payment is made. International shipping is made through USPS Priority Mail International and delivery confirmation is not included. Additional services such as insurance and signature confirmation must be requested before payment is made. For more details on our shipping policies, visit our Shipping & Handling page.
How long will it take to receive my item?
For domestic shipping, USPS First Class Mail and USPS Parcel Post will take 5-7 business days. For international shipping, USPS Priority Mail International generally takes 7-10 business days.
What is your Return and Exchange Policy?
We accept all orders for return or exchange if returned and received within 7 US business days from receipt of your order. Past 7 US business days, we unfortunately cannot offer a refund or an exchange. Please visit out Return Policy page for information on eligible items for return or exchange, prepaid return postage, and the general requirements for returns and exchanges.
How do I get in contact with you?
Feel free to directly mail us at email@example.com. We usually reply within 1 to 2 business days.
Empowering women through education, innovation, and design in Nairobi, Kenya. Through innovation, education, and design, Jimani Collections exists to transform and expand access to economic opportunity for artisans in underserved communities worldwide.
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